Music Liberator FAQ

Q: Are there step-by-step instructions on how to use the Liberator version 5.2?
 
Flash Audio/Video Tutorial

Attention: If you are plugging your iPod into a new or reformatted computer then iTunes will ask you to associate your iPod with the new computer. *Do not* agree to this prompt because it will erase the music from your iPod. Also, make sure that your iPod is set for manual update before plugging your iPod into your computer.

A: First download the program from our website www.zeleksoftware.com. You will know you have the right file because it has a small iPod and green arrow pointing down as the icon. Open this program and enter your registration information (if you have bought the program). Note that you can try the program for free so if you have not bought the program simply press the buy later button. If you have your iPhone or iPod plugged in then the Music Liberator will automatically recognize your iPhone or iPod and start to list your songs. To copy songs and playlists simply select the playlists or songs you want to copy, press the copy button, and select a file location to copy to. Now watch the progress as your music files are copied to your computer. When your copying is done go to the iTunes menu "File"->"Import" and select the file "Import_Into_iTunes.txt" in the "iPod Music Liberator" folder where you copied your music. After you import your music, open iTunes to see all of your music, playlists, and ratings restored!

Q: Are there step-by-step instructions on how to use the Liberator version 3.5 and earlier?
  Attention: If you are plugging your iPod into a new or reformatted computer then iTunes will ask you to associate your iPod with the new computer. *Do not* agree to this prompt because it will erase the music from your iPod. Also, make sure that your iPod is set for manual update before plugging your iPod into your computer.

A: First download the program from our website www.zeleksoftware.com. You will know you have the right file because it has a small iPod and green arrow pointing down as the icon. Open this program and enter your registration information (if you have bought the program). Note that you can try the program for free so if you have not bought the program simply press the buy later button. If you have your iPod plugged in then the iPod Music Liberator will automatically recognize your iPod and start to list your songs. To copy songs simply select the songs you want to copy, press the copy button, and select a file location to copy to. Now simply watch the progress as your music files are copied to your computer. When your copying is done go to the iTunes menu "File"->"Add Folder to Library" and select the folder where you copied your music.

Q: Why haven't I received my registration information?
  A: Your registration information will be emailed to you when your payment clears, which usually takes less than one hour. If you have waited one hour there could be a few reasons that you have not received your registration information: 1)Your PayPal email address is old and you no longer use it. 2)Your spam filter is inadvertently filtering the email with your registration information. If you are sure that your listed PayPal email address is correct and your spam filter is not filtering the registration email then please contact us.


Q: Will the Music Liberator harm the music on myiPhone or iPod?
  A: No. The Music Liberator does not have the ability to delete or alter any information on your iPhone or iPod. This ensures that the information on your iPhone and iPod will remain safe and secure.


Q: It says my registration information is invalid, what should I do?
  A: Take special care to enter your registration information exactly. It may help to copy your registration information and then paste it into the appropriate fields. There should not be any leading or trailing white spaces.


Q: The iPod Music Liberator cannot find my iPod, what is wrong?
  A: Your iPod must be enabled for disk use in order for the iPod Music Liberator to be able to find yoru iPod. To enable your iPod for disk use, go to iTunes and click once on your iPod in the source menu on the left. After you click on your iPod you should see a window appear to the right, where you should select the summary tab. Once you are under the Summary tab then you will see the check box to enable disk use. After you have checked the proper box, you need to press the apply button in the bottom right hand corner of iTunes.


Q: Can I copy music from my Windows formatted iPod to my Mac?
  A: Yes. If your iPod is formatted for Windows then both your PC and Mac can recognize your iPod and the Liberator can copy your music. You will need the Mac version of the Liberator to accomplish this.


Q: Can I copy music from my Mac formatted iPod to my PC?
  A: Yes, with a little work. There are two possible solutions depending on your situation.

1) You have all of your music safely stored on your Mac
If this is the case, format your iPod for Windows. Plug your newly formatted iPod in your Mac (yes it will recognize it) and put your music back on your iPod. Now plug your iPod into your PC and use the Liberator to copy your music.

2) You no longer own or have access to your Mac
If this is the case then there are a few options because PCs will not naturally
recognize Mac formatted hard drives. A) You could buy a program to access your Mac formatted hard drive on your PC B) Find a friend with a Mac and try option 1 mentioned above.


Q: How do I copy songs from my iPhone/iPod to a computer?
  A: Highlight the songs you want to copy and press the “copy” button. If you want to select all of your songs press ctrl-a or select “edit” -> “select all” from the menu. After you press the “copy” button, select a location you want to copy your songs to and press “ok.”